Platform

Every player, every moment, one panel.

Ngagevo brings player data, automation and reports together, so your retention team always knows who to talk to next.

Player profiles

Know each player at a glance.

Deposits, games, favourite times to play and how they respond to offers, all in one profile.

  • Full history of deposits, withdrawals and bets
  • Typical deposit and usual gap between visits
  • Notes and tags your whole team can see
Players · at risk
C7
Client C-10482Last deposit 9 days ago · slots
At risk
A2
Client C-20917Deposits up 40% this month
Active
V1
Client C-00315VIP · live casino, evenings
VIP
L4
Client C-31170No play for 31 days
Lost
Journeys

Set it once. It runs every day.

Build flows for welcome, first deposit, VIP care and win-back. Each step waits, checks and moves players on.

  • Triggers on deposits, play, standing or time
  • Mix push, pop-ups, rewards and agent tasks
  • Approval rules before anything goes live
Journey · win-back
IF
No deposit for 7 daysPlayer standing moves to “at risk”
01
Web push + on-site pop-up“Your cashback is waiting”
02
Wait 2 days → still quiet?Hand to the agent queue
03
Agent sends a WhatsAppA real person, from a ready text
Data Studio

Reports your managers will actually read.

Growth, games, campaigns, channels and winners: clear charts with this week compared to last.

  • Ready dashboards, no setup
  • Campaign results with extra deposits and cost
  • Export with full audit for admins
Data Studio · growth
Deposits+18%vs last week
First deposits+9%vs last week
Active+6%vs last week
Also inside

Built for how retention teams really work.

The small things that save hours every week.

01

Live segments

Groups that update themselves: by deposits, games, time of play, standing or value.

Auto refresh
02

Player standing

New, active, at risk and lost. See who moves each day and act before they leave.

Daily movement
03

Team roles

Owners, marketers and agents each see what they need. Every sensitive action is logged.

Full audit

Ready to bring more players back?

Book a 30-minute demo. We'll show you the panel with real examples from your market.

Book a demoWe reply on WhatsApp.